When Would I Use On-Call Services?

The On-Call program provides short-term, immediate services to IHSS Consumers who are in urgent need of personal care and have been referred by IHSS social workers.

Circumstances that qualify as urgent needs include:

If you feel you are in need of On-Call services, call your social worker, who will send a referral to the Public Authority.
An On-Call counselor will call you, assess your needs, and arrange for an On-Call Provider to come to you.

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