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Metropolitan Transportation Commission Added on May 22, 2018

Address: PO Box 318 Concord, CA 94522
Phone: (877) 878-8883
Days & Hours: Monday- Friday, 6:00 am-8:00 pm; Saturday- Sunday, 8:00 am-5:00 pm

Adults 65 and over are eligible for a free Senior Clipper card. With a Senior Clipper card, you can receive discounts on passes, cash value fares and transfers. In addition to being able to apply by mail, email and fax, you can apply in person at one of the locations below. Applications can be downloaded online. A valid government issued photo I.D. is needed. The following locations provide cards immediately:

Clipper Customer Service Center at Embarcadero BART/Muni Station
Concourse level of BART/Muni station
Monday–Friday, 7am–7pm
Saturday, 9am–2pm
Sunday, Closed

Clipper Customer Service at Bay Crossings
San Francisco Ferry Building
Monday–Saturday, 7am–7pm
Sunday, 8am–5pm

The Hub
375 Beale St, San Francisco
Monday–Friday, 8am–6pm
Saturday, 9am– pm

SFMTA Customer Service Center
11 South Van Ness Ave, San Francisco
Monday–Friday, 8am-5 pm

SFMTA Presidio Sales Kiosk
949 Presidio Ave, San Francisco
Monday–Sunday, 10am-4 pm

Under 65 with a Disability:
Customers with disabilities may also receive a discount card through the Regional Transit Connection (RTC) program. The RTC Clipper card is a version of Clipper created for passengers under 65* with qualifying disabilities. *If you are 65 or older and have a qualifying disability, you must apply for a Senior Clipper card, which provides the same transit discounts and does not need to be renewed. There are two types of eligibility for the RTC card: 1) Basic Eligibility (Medicare card, California DMV Placard Registration, proof of Veterans Disability, or other CA transit agency equivalent to RTC Card), or 2) Medical eligibility (which requires certification by a licensed professional). Applications can be downloaded online at A valid government issued photo I.D. is needed. RTC cards are: $3 new, renewal and $5 replacement. Must apply in-person and then card is mailed out.
SFMTA RTC Discount ID Office
27A Van Ness Ave, San Francisco
(415) 252-3291; TTY (415) 701-4730
Applications accepted Monday-Wednesday, 10:30am-4pm

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