Q: Why are there two different orientations?

A: Anyone who wants to become an IHSS provider must go to the Enrollment Center at 77 Otis Street. The orientations for new providers are in the afternoon, Monday-Friday, starting at 12:40 p.m. Call (415) 557-6200 for more information.

For those IHSS independent providers (IP's) who want to be on the Public Authority Registry, be aware that this is a separate application process. Becoming an IHSS provider DOES NOT mean that you are on our Registry.

The orientation that is part of our application process is required of all providers who wish to be listed on the Public Authority's Registry and have their names sent to consumers. If a relative, friend, neighbor, etc. decides to hire you as their worker, you don't need to join the Registry (unless you want to be referred to other consumers).

To learn more about the Registry application process and orientation--and to find out the next open application period--please call (415) 243-4477 and ask to speak to a Support Services Counselor.


Q: Do I have to be on the Public Authority’s Central Registry to become an IHSS home care worker?

A: No. People who have passed state requirements to be an IHSS worker can work as an IHSS home care worker or independent provider (IP) without being on the Public Authority Registry. To begin that process, go to the Enrollment Center at 77 Otis Street. The orientations are in the afternoon (Monday-Friday), starting at 12:40 p.m. Call (415) 557-6200 for more information. Make a language choice, then press 1. Or to enroll online as an IHSS IP, please visit the following website: www.ihss.sfipenroll.org.

PLEASE NOTE: There are additional steps to be listed on our Registry that require a separate application process. For more information on applying to our Registry, call (415) 243-4477 and ask to speak to a Support Services Counselor.